All orders are processed within 1–3 working days (Monday–Friday, excluding bank holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
During peak periods, processing times may be slightly extended.
Estimated delivery times begin once your order has been dispatched.
United Kingdom
Estimated delivery: 3–5 working days
United States
Estimated delivery: 6–11 working days
Please note that delivery times are estimates and may vary due to courier delays, customs processing, or seasonal demand.
We offer free standard shipping on all UK orders.
Standard shipping to the US is currently...
Where tracking is available, you will receive a tracking number via email once your order has shipped. Please allow up to 48 hours for tracking information to update.
International orders may be subject to customs fees, import duties, or local taxes. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs clearance processes.
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error, contact us immediately at support@grevallo.com.
If your order has not arrived within the estimated delivery timeframe, please contact us at support@grevallo.com and we will investigate with the courier.
If you have any questions regarding shipping, please contact us at:
Email: support@grevallo.com
Business Name: Grevallo